🚚 Shipping & Processing
Orders are made to order and ship within 3–5 business days.
All items are shipped in sturdy boxes with protective padding.
U.S. domestic shipping only at this time.
Shipping times are estimates; delays due to carriers or weather are beyond our control.
🔄 Returns & Refunds
Custom & Made-to-Order Items: Because each print is created specifically for you, all sales are final.
Damaged Items: If your order arrives damaged, please contact us within 7 days of delivery with photos. We’ll provide a replacement or resolution.
Returns and exchanges are not accepted for reasons such as color variation, preference change, or misuse.
🧹 Care Instructions
Keep prints away from high heat and direct sunlight for extended periods.
Wipe gently with a soft cloth if needed.
Do not immerse in water or use harsh cleaning agents.
⚠️ Safety Notice
Items contain small, delicate parts and are not suitable for children under 3.
Handle with care to avoid damage to joints and details.
FAQs
📸 Photography & Display Info
Photos show sample prints.
Lighting, screen differences, and filament gradients may cause slight color variations.
Props, bases, or accessories are not included unless explicitly stated.
🎨 Filament Color Options
We offer over 100+ colors and finishes, including:
Silk: Rainbow, single, dual, and tri-color shifts
Matte: Rainbows, pastels, and gradient blends
Metallics: Copper, bronze, silver, gunmetal, antique gold
Specialty: Glitter, UV-reactive, translucent
✨ Want a custom vibe? Leave a note at checkout (e.g., “rose gold + cream” or “dark gothic”) and we’ll confirm before printing.
🪄 Custom Orders
Looking for something specific? Reach out via the contact form or checkout notes — we love creating new glam pieces.
📖 Licensing & Transparency
All designs are created by Rebel Alicorn & Mochi Makes, and printed under a licensed commercial agreement by Tiny Luxe.
STL files are not for sale or distribution — we only offer physical prints.